Shopify order automation
Every Shopify order with live status, supplier, courier, payment and per-order profit — searchable in one keystroke.
Ops intelligence for D2C & dropshipping
Subset automates Shopify operations by pulling orders, courier tracking, supplier work, payouts, expenses and real profit into one live console — then watches it all 24/7 with automations, WhatsApp alerts, machine-learning RTO prediction and an AI customer bot.
LIVE SYNC · orders, couriers, profit
Inputs · AI core · outcomes
Orders, mail and courier events flow into one AI core — which turns them into the things that actually run your store.
What Subset runs for you
Stop juggling Excel, courier portals, and WhatsApp threads. Subset is the single place your team opens every morning.
Every Shopify order with live status, supplier, courier, payment and per-order profit — searchable in one keystroke.
Daily tracking sync, delay detection, and a machine-learning model trained on your own order history that scores each COD order's return risk — with the reasons — so you intervene before returns eat your margin.
Sales minus product cost, courier, ads and expenses — computed per order, rolled up daily and monthly. No spreadsheets.
Catalog mapping, cost tracking, settlement periods, remittances and partner profit-share approvals with maker-checker.
Website bot that tracks orders, answers sizing and product questions in English and Hinglish, and raises support cases for review.
Scheduled Shopify, Gmail-AWB and courier jobs plus WhatsApp reports to your team group — it runs while you sleep.
AI, where it actually helps
Subset uses machine learning only where it changes an outcome, and every AI decision is explainable. Nothing here invents numbers — business facts always come from your live data.
A machine-learning classifier trained on your own order history scores every COD order's return-to-origin risk before you ship — and shows the factors behind each score (payment type, delivery region, order value, courier).
How it helps: on a live store it ranks the riskiest orders roughly 2× more likely to RTO than average, so you switch them to prepaid, confirm by call, or hold — and stop paying twice for returns.
A website assistant that understands English and Hinglish, tracks orders, answers product, sizing and policy questions, and raises support cases for you to review. It learns each store's own phrasings over time.
How it helps: handles routine buyer questions 24/7 without a support team, and escalates the real ones to you — while never inventing an order status, price or refund.
On the roadmap: profit-anomaly detection and demand forecasting — added the same way, only when the data proves they help.
How it works
Pricing
One price per store. Every feature, every automation, unlimited team members.
Answers
Everything a D2C or dropshipping team asks before switching to Subset.
Subset is a commerce operations control room for Indian D2C and dropshipping teams. It pulls your Shopify orders, courier tracking, supplier work, payments, expenses and real profit into one live dashboard, then watches it 24/7 with automations, WhatsApp alerts and an AI customer-support bot — replacing the tangle of Excel sheets, courier portals and WhatsApp threads most stores run on.
Today Subset connects Shopify (orders, products, inventory, tracking), Gmail for courier and AWB emails, Meta Ads for ad spend, and WhatsApp for reports and alerts. Support for more marketplaces — WooCommerce, Amazon and Flipkart — is on the roadmap, so your whole business lands in one place.
Real profit, per order: selling price minus product cost, courier, packaging, payment-gateway fees, ad spend, taxes and returns. Subset rolls this up daily and monthly with versioned profit snapshots, so the numbers correct themselves automatically as better cost and settlement data arrives. No manual spreadsheets, no month-end guesswork.
Yes. Subset flags COD orders with high return-to-origin (RTO) risk before they ship, runs delay detection and intervention queues, and reconciles COD remittance against real settlement so your cash and profit always agree.
Every merchant runs in an isolated tenant with strict data separation. Customer PII is encrypted at rest, and access is role-based — admins, operators, suppliers and partners each see only the scoped data they need.
One simple subscription per store: ₹999/month, ₹2,699/quarter, or ₹9,999/year. Every feature, unlimited orders and unlimited team members are included at every tier.
No. Connecting Shopify is a one-click authorization and the daily workspace is built for operators, not developers. Once connected, automations and alerts run on their own.
Yes — it's built for it. Subset maps products to suppliers, tracks supplier costs and payouts, computes partner profit-share, and manages settlements and remittances end to end.
Yes. Daily order and profit summaries go to your team's WhatsApp group, and alerts route for courier exceptions, RTO risk and payment issues. It can even receive receipt images for reconciliation.
Yes, and only where it genuinely helps. Subset trains a per-store machine-learning model on your own order history to predict which COD orders are most likely to return to origin (RTO) before you ship them — every score comes with the factors behind it (payment type, delivery region, order value, courier), so it is explainable, not a black box. It is a real classifier, not a buzzword: on a live store it reliably ranks the riskiest orders roughly twice as likely to RTO as the average order.
Yes. A website chatbot tracks orders, answers product, sizing and policy questions in English and Hinglish, and raises support cases for the store owner to review. It never invents order or refund details — every business fact comes from your live data, not a language model.
Ready when you are
Sign in, connect Shopify, and watch orders, couriers and profit light up in minutes.
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